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HSBC BANGLADESH: Request for Enlistment 2023-26

Dear Concerned,
By way of a brief introduction, We, HSBC Bangladesh is requesting necessary documentation and information regarding the Product(s)/Service(s) mentioned in the categories set out in the table below:

Proposed Duration of Third Party Enlistment: 3 Years (From 01FEB23 to 31JAN26)

Categories Considered for Third Party Enlistment:

Serial

Category Name

1

Architecture & Design Support Services

2

Renovation & Civil works Firm

3

Audit and Tax Advisory Services

4

Bulk SMS services

5

Credit Rating Agency

6

Customized Agent Remote Services

7

Day Care Management Support Services

8

Facilities Management Services at Residences or Offices

9

General Supplies – Office Stationary and Consumables

10

Hardware Maintenance for Luna PCI

11

Headhunter Support Services

12

Packaged software/licensed software, Customized Software Development & maintenance

13

Computer/laptop/printer/scanner (HP Panini Kodak) supply & maintenance support and  IT accessories

14

IT Domestic Link Maintenance

15

Legal Support Services

16

Marketing Printing Production, Signage, Branding and Gift items

17

Media Monitoring Services

18

Outsourcing Services (Customized Contractual Support)

19

RJSC Document Validation Support Services

20

Coffee or Vending Machine Supply and Maintenance

21

CCTV, Access Control and Other Safety-Security Equipment Supply and Maintenance

22

Security Guard Services

23

Stamp Paper Supplies

24

Survey/valuation services

25

Transportation, Logistics & Rent a Car

26

Vehicle Fuel Support Services

27

Record Storage Services

28

Move Management Services

29

LAN Supply and maintenance support

30

Travel Support Services

31

Marketing Agency Services

32

Debt Collection Services

33

Courier Services

34

Vehicle Maintenance Support Services

35

Meet & Greet Services

36

Cheque Book Printing Support

37

Research and Market insight agency

38

Printing Support Services

39

Cash in Transit Support Services

40

Digital Marketing, Creative and Events

41

ATM Maintenance

42

Estate Management Services

43

Project Management

44

Payroll Processing Support Services

45

Consultancy Services

 

Third Party Enlistment Evaluation Process: Interested parties eligible to make applications for enlistment will be evaluated based on the following steps:

  1. Eligibility Criteria

  2. Preliminary Examination

  3. Due Diligence Checking


1. Eligibility Criteria

HSBC Bangladesh will consider and assess the applications based on the following information, consisting of the below criteria:


a) Initial Basic Document:

Submit the updated documents along with a forwarding letter (Will be verified internally by HSBC Bangladesh)

  • Forwarding Letter (Mandatory)
  • Updated eTIN and BIN Certificate (Mandatory)
  • Updated Trade License (Mandatory)
  • Bank Solvency Certificate (Mandatory)
  • Company Profile – (Mandatory)

Note that below information must be incorporated in the company profile to be shared as potential:

  • General Details – Registered address, contact details, email address, core business, type of company, year of establishment, D-U-N-S Number (if available).
  • Organization Structure & Staff – Team structure, local/multinational, number of permanent staff, skill sets/experience of the staff. 
  • Client Relationship – Name of the clients with whom the third party have relationship.
  • Banking Relationship – Name of the Banks where third party maintain accounts.
  • Areas of Operations – Official presence in other Districts. 
  • Work Areas – Tenure of service experience in the relevant category.
  •  Brief of Company Shareholders and associated business (Where Applicable)
  • Copy of relevant regulatory permission / Professional Certificates (Where applicable)
  • Copy of Certificate of Incorporation (Where Applicable)
  • Copy of Memorandum and Articles of Association (Where Applicable)

b) Relevant work experience document for applied category:

The potential third parties are required to provide relevant work references from their customers. (Copy of any documents related to similar work experience)


c) Establishment:

The year of establishment/incorporation should be at least three years before 10DEC22.

Those who are primarily eligible and comply with the above criteria, may be considered for next evaluation step (Preliminary Examination).



2. Preliminary Examination

The preliminary shortlisting of third parties will be technically evaluated as per the following criteria and mentioned weight, then will be shortlisted further for necessary due diligence.

Preliminary examination score will be based on below criteria & weight:

Particular Weight (%)
Client List 10%
Organization Profile (No. of employee), Local/Multinational 15%
Customer Reference 15%
Year of establishment 15%
Banking Relationship 10%
Areas of Operations 10%
Work Areas 15%
Completeness of the Submission 10%

3. Due Diligence Checking

Internal due diligence checks will be performed for the shortlisted third parties from previous step. If any third party fails internal due diligence check, it will no longer be eligible for enlistment. Third Party Enlistment process will be completed after above due diligence check. Finalized third parties upon completion of the above process will be contacted further to complete the enlistment process.


General Terms & Conditions

 

  • All potential suppliers must send the required documents to procurement generic email address (procurement.bd@hsbc.com.bd).
  • No application will be accepted without using above channel.
  • One third party may participate in multiple categories based on their capacity, authority, license, scope and nature of business.
  • Bank can change terms and conditions at any point of time. Bank can refuse any company or ask for explanation/further details.
  • No alternation/amendment is accepted after submission of the profile documents. In case of multiple submission only first one will be considered further.
  • HSBC Bangladesh reserves the right to accept or reject part/whole of any or all the application without assigning any reason whatsoever;
  • Enlistment of a party will not obligate HSBC to engage or contract with the said entity. Any engagement is subject to HSBC’s discretion, requirement and subject to signing of definitive supply/service agreements.

 


Enlistment Registration Period 10FEB23 – 31JAN26
Last date and time from submission 31JAN23, BDT Time (05:00 PM)
Email Subject & Body (Must Follow) “Application for THIRD PARTY ENLISTMENT, CATEGORY NAME”

HSBC Procurement Bangladesh

E-mail: procurement.bd@hsbc.com.bd

Website: www.hsbc.com.bd


RFI List

 

SL RFIs Name Deadline
23 RFI to perform Printing Items Supply on behalf of HSBC 5th March 2023
22 RFI for Capital Works Project 10th December 2023
21 RFI for BACH, BEFTN, RTGS Payment System software development and maintenance 29th November 2023
20 RFI for Onboarding Venhical Rental Supplier 12th September 2023
19 RFI for Onboarding Marketing Agency 12th September 2023
18 RFI to perform Debt Collection on behalf of HSBC 9th July 2023
17 RFI for Capital Works Project 23rd May 2023
16 RFI to purchase Security Surveillance Equipment 20th April 2023
15 RFI for Purchase of Hardware Encrypted Pendrive 23rd January 2023
14 RFI for Off-site Document Archiving 1st November 2022
13 RFI for Outsourced Hospitality Services 1st November 2022
12 RFI for Forest Stewardship Council (FSC) certified Paper Supply 10th October 2022
11 RFI for supply of books 8th September 2022
10 RFI for EIZO brand monitor 4th September 2022
9 RFI for health screening service at Dhaka and Chittagong 9th April 2022
8 RFI for Digital Calendar application 10th March 2022
7 RFI for Forest Stewardship Council (FSC) certified Paper Supply 7th February 2022
6 RFI for Stationery and Pantry Consumables Supply 7th February 2022
5 RFI for stamp and cartridge 31st January 2022
4 RFI for iPhone SE 16th August 2021
3 RFI for SharePoint development, Cake supplier for HSBC and Local Market Survey Data Provider 10th August 2021
2 RFI for 3 sharepoint development 22nd July 2021
1 RFI for Omni collection, Education consultants, Bulk SMS service and supply of Olivetti PR2 plus  printer with TTP tonner
15th June 2021

Contact Information

All potential suppliers may send their credentials for Bank's review thru procurement.bd@hsbc.com.bd