Rewards Redemption Form 

Please ensure that all mandatory fields in red (*) are completely filled out, otherwise Redemption Request shall be rejected.



ABOUT ME
First Name *
Middle Name *
Last Name *
Credit Card Number *
 
REWARDS REDEMPTION
Item Code * Item Description * Redemption
Type *
Quantity * Total Bonus
Points
Required *
Fast Track
Amount *
Redemption
Center Code
(for items for pick up)
SAMPLE REDEMPTIONS
GRM02F * TEFAL EXPRESS COFFEE MAKER * Fast Track * 1 * 39,900 * 855.00 * RM001 *
GRM02P * TEFAL EXPRESS COFFEE MAKER * Pure Points * 1 * 57,000 * N/A * RM001 *
* * * * * * *  
* * * * * * *  
* * * * * * *  
* * * * * * *  
* * * * * * *  

Note: Item Code and Redemption Center Code should match with the Rewards Catalogue, otherwise redemption shall be treated as an invalid redemption. To view the Rewards Catalogue list of Redemption Centers, click here

 

Important Reminders:

  • Rewards Redemption
  • Once the Bank has accepted the redemption request, the said redemption cannot be changed, transferred, cancelled or refunded.
  • All redemption with incomplete details shall be rejected.
  • Claim Voucher
  • The Claim Advice is valid within sixty (60) days from the claiming start date indicated on the Claim Advice.
  • Expired claim advice will no longer be extended and accepted.
  • Lost, stolen, damaged or expired claim voucher will not be replaced.
  • Mileage Redemption
  • Cardholder must be enrolled to the HSBC’s Mileage Programme before Bonus Points can be converted to miles.
    To enroll in the HSBC’s Mileage Programme, you may call HSBC Hotline (02) 85-800.
  • Bonus Points cannot be converted to any existing Mileage Programme under a different name.
  • Mabuhay Miles should be redeemed in increments of 1,500 miles.
  • Asia Miles and Kris Flyer should be redeemed in increments of 1,000 miles.
  • Once transferred, Bonus Points cannot be transferred back to the cardholder’s account or re-transferred to another participating Mileage Programme.
  • Item Redemption
  • The Rewards Items featured in the Rewards Catalogue are subject to availability.
  • Should the item being redeemed is already out ot stock, cardholder shall be requested to make another redemption via the online redemption form.
 
HSBC’s REWARDS TERMS AND CONDITIONS
I have read, understood the HSBC's Rewards Terms and Conditions and agree to all clauses stated therein.
 
 
 
Note: All supplied information will be treated confidentially by HSBC.