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Rewards Redemption Form

Please ensure that all mandatory fields in red (*) are completely filled out, otherwise Redemption Request shall be rejected

About Me
Please input your First Name
Please input your Middle Name
Please input your Last Name
Please enter your credit card number Please enter your credit card number Invalid credit card number
Please enter your mobile number Please enter your mobile number
Please enter your e-mail address Please enter valid e-mail address
Rewards Redemption
Choose a reward
Quantity
Choose Redemption
Center
Choose Redemption
Type
Total Bonus Points
Requred
Fast Track Amount
Product
Code
This mandatory field cannot be blank:Choose a reward1
This mandatory field cannot be blank:Quantity
This mandatory field cannot be blank:customer id Please enter valid customer id
This mandatory field cannot be blank:Redemption Type
Should not have numeric value or special characters.
Should not have numeric value or special characters.
Please input Product Code.
This mandatory field cannot be blank:Account Number Please enter a valid account number
This mandatory field cannot be blank:Account Number Please enter a valid account number
This mandatory field cannot be blank:customer id Please enter valid customer id
This mandatory field cannot be blank:First name,Family name Should not have numeric value or special characters.
Should not have numeric value or special characters.
Should not have numeric value or special characters.
Please input Product Code.
This mandatory field cannot be blank:Account Number Please enter a valid account number
This mandatory field cannot be blank:Account Number Please enter a valid account number
This mandatory field cannot be blank:customer id Please enter valid customer id
This mandatory field cannot be blank:First name,Family name Should not have numeric value or special characters.
Should not have numeric value or special characters.
Should not have numeric value or special characters.
Please input Product Code.
This mandatory field cannot be blank:Account Number Please enter a valid account number
This mandatory field cannot be blank:Account Number Please enter a valid account number
This mandatory field cannot be blank:customer id Please enter valid customer id
This mandatory field cannot be blank:First name,Family name Should not have numeric value or special characters.
Should not have numeric value or special characters.
Should not have numeric value or special characters.
Please input Product Code.
This mandatory field cannot be blank:Account Number Please enter a valid account number
This mandatory field cannot be blank:Account Number Please enter a valid account number
This mandatory field cannot be blank:customer id Please enter valid customer id
This mandatory field cannot be blank:First name,Family name Should not have numeric value or special characters.
Should not have numeric value or special characters.
Should not have numeric value or special characters.
Please input Product Code.
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Important Reminders:


Rewards Redemption
  • Once we have accepted your redemption request, this can no longer be changed, transferred, cancelled or refunded.
  • We will reject all redemption requests with incorrect details. Please ensure your mobile number and email address in our records are updated.
    To update these, you may call HSBC Customer Services at (02) 85-800 or +632 976-8000 when overseas.


Claim Code

  • For successful redemptions, an SMS containing the Claim Code will be sent to your mobile number in our records.
  • This Claim Code is valid within sixty (60) days from the claim start date indicated on the SMS. Expired claim codes will no longer be extended and accepted.

Mileage Redemption
  • You must be enrolled to HSBC’s Mileage Programme before Bonus Points can be converted to miles. To enroll, you may call HSBC Customer Services
    at (02) 85-800 or +632 976-8000 when overseas.
  • Bonus Points cannot be converted to any existing Mileage Programme under a different name.
  • Mabuhay Miles should be redeemed in increments of 1,500 miles. Asia Miles and Kris Flyer should be redeemed in increments of 1,000 miles.
  • Once converted, Bonus Points cannot be transferred back to your credit card account or to another participating Mileage Programme.

Item Redemption
  • Rewards Items featured in the Rewards Catalogue are subject to availability and are offered only while stocks last.
  • If the item is out of stock, you will be asked to make another redemption via the online redemption form.

 

HSBC General Rewards Terms and Conditions apply.


HSBC's Rewards Terms & Conditions
I have read, understood the HSBC's Rewards Terms & Conditions and agree to all clauses stated therein.*
Please tick on the box below to signify conformity to HSBC's Rewards Terms & Conditions.
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