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Before emailing us your question, does your query relate to an issue with a specific HSBC account?

For security reasons, we are unable to reply to you via email if your question relates to transaction(s), balance, or payment details for a specific account. Please call us on 0800 80 23 80 or, if you are an internet banking customer, log in and use the 'contact centre' option on the left to get in touch with us securely.

If not, email us with your question using the form below. We will try to get back to you as quickly as possible within 2 business days, however if your query is more urgent, please call us on 0800 80 23 80.

For queries regarding Corporate and Commercial banking please click here

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